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Why Work With a Family-Run Brokerage

When it comes to choosing an insurance broker, it can often feel like there are too many options to pick from. If you’re not sure whether a corporate insurance brokerage or a family-run operation is best, let us help you decide.  At MLS Insurance, our reputation has been built on providing exceptional insurance services based on real family values. Here’s why we think you should work with a family-run brokerage like our own.

Small Enough to Care, Big Enough to Succeed

When you choose a family run-brokerage, you’re choosing a small team that works for the common good of clients and not the individual needs of the broker. You get a business that cares how each and every client is treated and how each service and product is delivered. Having satisfied customers is essential to the success of our entire operation. When we do the work that rewards our customers, we also reap the rewards. And as we satisfy our customers, we know that they will return for our services and also refer their friends and family members, which helps drive our business.

Uniform Philosophy and Vision

Despite all our success, MLS still has the same central philosophy today as when we first opened our doors in 1938 – to provide the best services for our client’s insurance needs and to offer highly competitive insurance plans and products.  We have never changed how we conduct business or what we strive for.

Camaraderie and Teamwork

Working with a family-run brokerage also means that you never have to worry about competing agendas or politics that may impact the service that you receive. When the goal of the family business is to prosper as a whole, everyone becomes focused on the clients’ needs and not their own individual gains. Each broker’s efforts come back to reward everyone in the family, as well as the client directly.

Skills Passed Down Through Generations

When kids grow up in the insurance business as ours have, they get to see firsthand what it takes to succeed. In essence, our family eats and breathes insurance, and as our client, you receive the full breadth of our industry-related success that has been passed down through generations.

Next-Gen Approach

Our family business is also better at keeping up with the times. As each generation has joined the company, they have brought with them the skills and knowledge of their era. Our baby boomers have the in-depth experience and industry knowledge, the generation X members have a higher education that goes along with their research and negotiation skills, and our millennials are pros at utilizing technology and software. As our client, you can expect to receive the most comprehensive services in the industry.

At MLS Insurance, we feel proud of what we have accomplished, and that we can provide a service that we personally value and enjoy. We’re proud to be a family-run brokerage in the insurance industry landscape and to be able to offer clients our expertise and services for their insurance needs.

  • "Thanks for everything Eric. It's been a pleasure for me to deal with you for my insurance. I won't hesitate to recommend you in the future."